What are Return/Exchange policies for International Orders? We do not accept return/exchange for orders billed outside India. Please note: Even if shipping address is within India but the order is billed ouside India, it is not applicable for return or exchange. How can I track my order or know if it's delivered? What if I am not available at time of delivery of order? Once order is shipped, you will receive tracking details on mail. The order is considered successfully delivered if courier tracking page updates delivered. Please note: Courier services sometimes leaves shipment at front door in most countries outside India especially US, UK etc. Once we receive POD (proof of delivery) from courier service, it is considered as DELIVERED and order will be considered COMPLETED. In case, you are not available please update courier company directly for preferred date or tell them where to leave. MIRAAL won't be responsible for delivery date preference or non availability of customer at time of order delivery.